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AI-native salon software

Switching from Treatwell to Bellora.io

Keep your clients, keep your data, and trade marketplace commission for one fixed monthly fee. A calm, step-by-step move with Bella handling your front desk.

Switching from Treatwell to Bellora.io takes four clear steps: export and keep your data, set up your Bellora.io brand and booking page, move your clients over without losing anyone, then go live. Treatwell's strength is its EU-wide marketplace reach, but that reach comes with commission of up to 35% on bookings according to Treatwell's public pricing (2026), and clients who often feel they belong to the platform rather than to you. Bellora.io is AI-native salon software built on a different model: no marketplace commission, one fixed monthly fee, and your clients and data stay yours. There is no stressful weekend and no lost bookings, because you keep Treatwell running until your own booking page is ready.

Step 1 — Export and keep your data

Start by securing what is already yours. From your Treatwell account, export your client list, contact details, upcoming appointments and service menu. If an export is limited, you can still keep your own records: most salons already have client names, phone numbers and email addresses in their own books. Bellora.io accepts a simple spreadsheet import, so a clean CSV of clients and services is all you need. Nothing is deleted from Treatwell during this step, so there is zero risk to live bookings. This is purely about making sure your client relationships travel with you, not the platform.

Step 2 — Set up your Bellora.io brand and booking page

Next, build your own home. In Bellora.io you create a branded booking page with your salon name, logo, colours, photos and service menu, available in German, English and Spanish. You define your staff, opening hours and the services each team member offers, so availability is always accurate. This page is yours, on your own link, with no competitor salons shown beside yours and no commission on the bookings it generates, only your fixed monthly fee. Take your time here; Treatwell is still live, so there is no pressure and no weekend deadline.

Step 3 — Move your clients over without losing them

Now bring your clients across. Import the client list you exported in Step 1, then share your new Bellora.io booking link the way you already talk to clients: a message, an email, a QR code at reception, a link in your social bio. Because these are your relationships, the people who book with you keep booking with you. You decide the pace, gently steering repeat clients to your own page over a few weeks rather than all at once. No appointment disappears, because every existing Treatwell booking stays valid until the client naturally rebooks with you directly.

Step 4 — Go live and let Bella handle the front desk

When your page is ready and clients know your new link, you go live and switch your marketing over from the Treatwell listing to your own booking page. From here, Bella, the AI copilot inside Bellora.io, helps run the front desk: she answers booking questions, proposes appointment slots that fit your real availability, and drafts confirmations and reminders for you to approve. You stay in control, while routine front-desk work gets lighter. When you are confident the move is complete, you can wind down or close your Treatwell subscription, and from then on you keep your clients, your data and your full revenue.

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